The courier service will always attempt to deliver your box to yourself either directly or to your safe place. You can select a safe place via EVRi app.
If the courier service has stated on the tracking details that they have been unable to deliver and will not be re-attempting a delivery please contact our helpful customer advisor team on the following email address so they can look into the matter and resolve the issue for you.
If the courier re-attempts to deliver, your bread may be delayed and therefore less fresh. Please contact us if you wish to raise this as a concern so that we can investigate.
You can email us on hello@earthandwheat.com. When making contact, please be sure to have your order tracking number ready, and to email us from the email address registered to your account.
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